All too often, people trust their insurance company. After all, for years, you have been making a large monthly payment to a “trusted” name in insurance with no issues or claims. You assume that when you need them, they will be there to help you and make your life normal.
When you need to make a claim, you call the insurance company. They are friendly. They ask if you are injured. They ask to record your conversation – just for record keeping. They assure you everything will be alright.
Did you spot the lie they made to you?
They are not recording your story just for record keeping. They are recording your story to use it in the claims process, to ensure your story is straight and doesn’t change over time.
In most cases, this is not damaging as most insurance claims are not complicated. But, if you were in a heightened state of emotions after an incident requiring a claim, you may not have all the facts correct, or there may be circumstances that you were unaware of at the time.
It is the best practice to ask for them not to record your first conversation. They will say it is required – but it is not. Don’t fall for their mistruths.
The attorneys at The Orlando Law Group have a long history of working with clients on their property insurance claims. If you live in Orlando, Winter Garden, Altamonte Springs, Kissimmee or anywhere throughout Central Florida, The Orlando Law Group is ready to help you.
Remember, insurance companies are not your friend
Insurance companies are some of the most profitable businesses in the United States. For instance, Progressive’s group of insurance companies had a profit of just over $3 billion in 2023. Geico had pre-tax profits of nearly $4 billion in 2023.
The Orlando Law Group
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Jennifer Englert Schmitt President
- May 22, 2024
- (407) 512-4394
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